Last Updated: July,21 2025

At Vereba, we are committed to providing a smooth and reliable delivery experience for every order. Our customers’ satisfaction is our top priority, and we strive to ship your favorite clothing pieces quickly and securely.

Handling Time

Handling refers to the time needed to process and prepare your order before it’s shipped out. This usually takes 1 to 3 business days. During this time, we inspect, securely package, and label each item to ensure safe and timely delivery.

Transit Time

Our standard delivery time within the United States is estimated between 3 to 6 business days, excluding Sundays and public holidays. Once dispatched, transit times may vary slightly based on the destination, carrier service levels, weather conditions, or peak seasonal demand.

Order Cut-Off Time

Orders placed before 5PM (Monday to Friday) are processed the same business day. Orders placed after the cut-off time are processed the next business day. This schedule ensures prompt handling, accurate order checks, and timely dispatch for faster delivery.

Total Delivery Time

Total delivery time includes both order processing and shipping. We typically take 1 to 3 business days to prepare your order with care, and shipping requires 3 to 6 business days. As a result, your package should arrive within 4 to 9 business days from when the order is placed.

Shipping Costs

A standard fee of $12.00 USD per order is applied at checkout, regardless of item quantity or destination within the United States.

Order Tracking

As soon as your order is shipped, you will receive a shipping confirmation email containing your tracking number. You can track the progress of your delivery through the courier’s website.

Tracking Support

If you haven’t received tracking information within the expected timeframe or encounter problems with tracking updates, please reach out to our support team at support@vereba.shop. We’re here to help resolve any delivery concerns quickly and efficiently.

Shipping Location

We currently ship exclusively within the United States. Unfortunately, international shipping is not available at this time due to logistical and regulatory limitations.

Shipping Carriers

We partner with several reliable shipping carriers and choose the most appropriate one based on your delivery location and local service availability. Common partners include FedEx, DHL, USPS, and similar services. Prior to dispatch, we’ll confirm the selected courier with you via email or phone for full transparency. All packages come with tracking details for real-time updates.

Order Cancellation

To cancel an order, please email support@vereba.shop as soon as possible. If your order hasn’t been processed, we’ll cancel and refund it promptly. If it has already been processed or shipped, cancellation may no longer be possible, but we’ll gladly guide you through the return process based on our return policy.

Address Modifications

If you need to update your shipping address, please contact us at support@vereba.shop within 12 hours of placing your order. Unfortunately, we may not be able to modify the shipping address once the order is processed.

Shipping Delays

While we strive to deliver your order on time, occasional delays may occur due to unforeseen courier disruptions, severe weather conditions, or peak seasonal demand (e.g., holidays). If your order experiences a significant delay, our customer support team will reach out to you proactively with updates and assistance.

Cost & Tax

All product prices shown on our website include applicable state and local taxes, calculated using standard jurisdictional rates. These taxes are factored into the listed prices to ensure a clear, upfront shopping experience. You’ll be charged exactly what appears at checkout no extra fees or hidden costs guaranteeing transparency and consistent pricing across all U.S. states.

Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete address, shipping fees will not be refunded. We will reach out to arrange re-shipping if applicable.

Contact Information

Business Name: Vereba
Business Email: support@vereba.shop
Phone Number: +1 (737)412-2154
Business Hours: 9AM to 5PM
Office Address: 2209 Hidden Meadow Ln, Houston, Texas 77089, USA